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WATN: Courtney Coleman

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Joined: 25 Jul 2005
Posts: 10696
Location: Sacramento, California

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PostPosted: 01/25/21 7:03 pm    ::: WATN: Courtney Coleman Reply Reply with quote

The former Ohio State Buckeye and Connecticut Sun player (in 2003) is...

• Account liaison and advocate for Business enterprise clients.

• Responsible for building customer relationships that drive growth for Verizon Wireless while advocating for the customers’ needs and by partnering with our internal teams. (IT, Finance and Sales)

• Drive online tool adoption, utilization of SFDC for reporting, analysis, QBR and generation of action planning.

• Proactively develop strategies and solutions for complex challenges based on account analysis and solution.

• Excellent customer service skills and the ability to build partnerships.

• Experience with Microsoft Excel, Google sheets, word, power point, Pivot tables, Basic formulas, and reporting. (Cognos, BMI reporting)

• Responsible for maintaining up-to-date client account profiles and oversight of contract deliverable

• Collaborating with field partners to identify opportunities for increased penetration and opportunities to improve life cycle management indicators

"The more I see of the moneyed classes, the more I understand the guillotine." -- George Bernard Shaw
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